Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicholas Kaster

Nicholas Kaster

August 13, 2026

5  out of  5
rating by Nicholas Kaster
"The entire process was made really easy by Emaline. She contacted us right away and was able to provide all information and quotes in a timely manner given we had a very small window to get new coverage."
We responded:
"Thank you Nick! We appreciate you guys! "
Profile photo of Kaitlyn Rummel

Kaitlyn Rummel

August 4, 2026

5  out of  5
rating by Kaitlyn Rummel
"We had a great experience working with Jake and Emaline at State Farm in Shawano. They took the time to go through our policies, answer all of our questions, and make sure we understood our coverage.

They ended up saving us well over $1,000 a year while actually increasing the coverage on both our home and auto insurance. On top of that, we were able to move our home, auto, ATV, and trailer insurance all to one place, which makes everything so much easier to manage.

Jake and Emaline were friendly, easy to work with, and never made us feel pressured. They genuinely wanted to make sure we had the right coverage at the best value. We're really glad we made the switch and would definitely recommend them to anyone looking for an insurance agent."
We responded:
"Thank you Kaitlyn! We appreciate your trust!"
Profile photo of CAT DOVE

CAT DOVE

July 27, 2026

5  out of  5
rating by CAT DOVE
"Emaline was extraordinary. Exceptional customer service! We immediately dropped our previous insurance company due to the crabby, misleading, untruthful agent we had to deal with at Hometown. We're so relieved to be with State Farm now."
We responded:
"Thank you Cat! We look forward to working with you and appreciate your business! "
Profile photo of Kris Dove

Kris Dove

July 27, 2026

5  out of  5
rating by Kris Dove
"Very friendly and helpful. Answered all questions like they wanted us as a customer. Emaline Harris was great!"
We responded:
"We definitely appreciate you! Thank you for letting us know about your experience!"
Profile photo of Chrystal Wedde

Chrystal Wedde

June 24, 2026

3  out of  5
rating by Chrystal Wedde
"Started off great, then got weird. Farmers offered me more coverage for nearly $1,200 less a year. It was time for a change. Renee was fantastic over the years."
Profile photo of David Santana

David Santana

February 26, 2026

5  out of  5
rating by David Santana
"We had the luxury of working with Ava, she was super nice and friendly. Answering all of our questions and concerns. She explained everything super well and did a phenomenal job in making sure we understood everything. Even offering us water or other refreshments to make us comfortable. 10/10 would recommend."
We responded:
"Thank you for the feedback David! It’s always great to hear from our new customers and their positive experiences! We appreciate you! "
Profile photo of Isadore Tinsley

Isadore Tinsley

February 25, 2026

5  out of  5
rating by Isadore Tinsley
"I needed an auto quote from someone who wasn't an over the phone agent with 13 kids in the background. Jake was the perfect guy. Swift, easy to work with, and a personable guy. Didn't under or oversell anything. Got me exactly what I came in for and more, for a LOT less than the competition. Highly recommend. I appreciate you for your last hour of your day."
We responded:
"Thank you for the feedback. It was great to meet you today. I’m glad I could help! "
Profile photo of Jordan Shepherd

Jordan Shepherd

January 6, 2026

5  out of  5
rating by Jordan Shepherd
"Absolutely love my agents. Renee is such a wonderful person and always so sweet and kind. We need more people like this in the world."
We responded:
"Thank you so much Jordan for the gracious review. Renee is certainly one of a kind! "
Profile photo of Noel Broder

Noel Broder

December 24, 2025

5  out of  5
rating by Noel Broder
"Like a good neighbor, State Farm is there…and let me tell you..Ava was there! She was friendly and helpful; answered any questions I had. I would highly recommend meeting and talking with Ava to guarantee the best insurance rates and coverage for your needs."
We responded:
"Hey Noel! We are excited to work with you! Thank you for the review! "
Profile photo of Melynda Kehl

Melynda Kehl

December 24, 2025

5  out of  5
rating by Melynda Kehl
"I had a great experience working with Ava on Jake's team! She helped me save and get more coverage than my previous insurance was offering! State Farm also has this cool thing that can help save more for safe driving by Bluetooth and having it in my car and not texting and stuff. I don't do that, so I'm excited to see what type of savings I can get with this on top of what I am saving already!

If you need help walking through policies and knowing what is what or comparing what you have or don't Ava is willing to help out with that too 🙂"
We responded:
"Thank you Melynda! We currently appreciate the kind words! Drive safe and save is a pretty cool program and many of our customers are seeing a great savings. "
Profile photo of mike wolfarth

mike wolfarth

December 23, 2025

5  out of  5
rating by mike wolfarth
"I recently had the pleasure of working with Ava. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. Will be looking to add vehicle insurance and motorcycle insurance in the near future! I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thanks Mike. We look forward to adding your vehicle and motorcycle insurance to your plan!"
Profile photo of Debbie Schuelke

Debbie Schuelke

December 12, 2025

5  out of  5
rating by Debbie Schuelke
"I am very happy bringing with you folks you go up and beyond what you have to I would tell anyone to look for you for instance"
We responded:
"Thank you Debbie! I’m very happy to hear about your positive experience! We appreciate you! "
Profile photo of Kayla Palmer

Kayla Palmer

November 26, 2025

5  out of  5
rating by Kayla Palmer
"Jake and Renee have always been great to us! Service you can always count on!"
We responded:
"Thank you so much for the feedback! We look forward to continuing to provide great service! If we can ever be of assistance, just let us know! "
Profile photo of Anna Schmude

Anna Schmude

September 5, 2025

5  out of  5
rating by Anna Schmude
"Jake Webster State Farm Insurance is the best, not just for policies but thier customer service is out of this world! If they were a restaurant I'd eat there everyday just for the kind customer service. Everyone there is helpful and easy to work with."
We responded:
"Thank you Anna! Our customers are #1! "
Profile photo of Isaac Rumbuc

Isaac Rumbuc

September 3, 2025

5  out of  5
rating by Isaac Rumbuc
"Best service you could ever ask for!"
We responded:
"Thanks Isaac! Always our pleasure! "
Profile photo of Garrett Kuss

Garrett Kuss

August 6, 2025

5  out of  5
rating by Garrett Kuss
"I’ve been with Jake and his team for over 10 years, and they’ve been nothing short of excellent. Renee, in particular, has been incredibly helpful and knowledgeable. Anytime I have questions or need to update my policy, the process is smooth and stress-free. I’ve never had a single issue. Highly recommend them to anyone looking for reliable, top-notch insurance service!"
We responded:
"Thank you for the positive feedback Garrett! Your business is appreciated! "
Profile photo of Jd Alkula

Jd Alkula

May 9, 2025

5  out of  5
rating by Jd Alkula
"Very helpful and good advice for insurance."
We responded:
"We appreciate your feedback JD! Thanks for letting everyone know about your experience! "
Profile photo of Justina Okimosh

Justina Okimosh

May 9, 2025

5  out of  5
rating by Justina Okimosh
"I loved the service here and got me in and out and was very nice and decent rates."
We responded:
"Thank you Justina! Buying insurance doesn’t have to be a hassle and we are always looking to make it as easy as possible! "
Profile photo of Surgicalg

Surgicalg

May 7, 2025

5  out of  5
rating by Surgicalg
"Renee Cahill is unmatched. Renee was so friendly and professional. She addressed all my questions and concerns. She showed professionalism and was so knowledgeable. Thanks again."
We responded:
"Renee is certainly a very valuable part of our team here at Jake Webster State Farm! Thank you so much for your kind words! "
Profile photo of Chris Thoma

Chris Thoma

April 25, 2025

5  out of  5
rating by Chris Thoma
"Renee was very helpful with all the things I needed from her."
We responded:
"We appreciate you Chris! Thank you for working with us! "
Profile photo of Payton Lynn Block

Payton Lynn Block

April 22, 2025

5  out of  5
rating by Payton Lynn Block
"Renee was so helpful and understanding of what my issues were. Definitely feeling a lot better about my insurance coverage now! Thank you!"
We responded:
"Thank you Payton! You’re very welcome! We appreciate you! "
Profile photo of Jane Miller

Jane Miller

April 18, 2025

5  out of  5
rating by Jane Miller
"I have been working with Renee Cahill and Jake Webster for many years. Any time I had a claim or any questions they always have been great. Check them out, you won't regret it."
We responded:
"Thank you, Jane! Great service is always our top priority! We certainly appreciate you recommending us!"
Profile photo of Craig McKendry

Craig McKendry

April 16, 2025

5  out of  5
rating by Craig McKendry
"Renee was more than helpful and kind."
We responded:
"Thanks for the feedback Craig! I’m glad Renee was able to help!"
Profile photo of Rob Laabs

Rob Laabs

April 14, 2025

5  out of  5
rating by Rob Laabs
"Renee was great to work with and would highly recommend her and all the staff at Jake Webster to all my friends and family!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Manuela Yaeger

Manuela Yaeger

April 7, 2025

5  out of  5
rating by Manuela Yaeger
"Jake and his team are the best!!! Everyone is so friendly!!! Renee is always so helpful and quick to respond!!! I would highly recommend working with their team for all your insurance needs!!!"
We responded:
"Thank you for taking your time to share your thoughts! We appreciate your feedback and the 5 Stars! "